12/24/2022 0 Comments Meltdown strainThe company suggested that the effective deployment of artificial intelligence could enable organisations to reduce ticket volumes, cost and resolution times, while simultaneously improving the customer experience. This is a business-critical issue and one where a swift and cost-effective solution is required to improve standards and scalability while reducing cost per ticket.” “In this climate, corporates cannot afford to deploy the ostrich technique. “Our analysis indicates that the Covid pandemic has been detrimental to the ITSM sector, which has witnessed a significant rise in costs and a corresponding decline in the quality of service,” said Sebastien Adjiman, founder and chief executive of DeepCoding. These conditions have caused customer satisfaction levels to plummet, said DeepCoding. This issue has been exacerbated by technician absenteeism, budget cuts and lack of new investment to confront the corresponding explosion in demand. Its analysis points to an inability of ITSM teams to scale and maintain quality. The mean time to resolve (MTTR), a measure of how long it takes for a helpdesk ticket to be fixed, rose during the pandemic from 6.18 hours to 9.72, while the extent of the backlog of unresolved tickets rose from 7.2 days to 12.1, according to DeepCoding.ĭeepCoding also reported that technician absenteeism has doubled during the pandemic as IT employees have been forced to deal with family responsibilities such as home schooling, or have been struck by illness.ĭeepCoding said the pandemic has presented the industry with a harsh wake-up call at a time when global companies are demanding that their IT teams reduce ticket volumes, improve resolution times and produce dramatic improvements to the customer experience – all while reducing costs. Job satisfaction among helpdesk staff also fell, from 76.8% to 67.11%. But customer satisfaction decreased from 83.3% before the pandemic to 74.7%. Helpdesk technicals increased the time taken to handle a helpdesk ticket from 7.37 minutes to almost 10 minutes per call (9.54 minutes), an increase of 30%. It is better to monitor the plants and follow the guidelines in growing this strain for you to get good results.The analysis from DeepCoding, which specialises in IT service management (ITSM) delivery optimisation, found that remote working has led to an increase of 35% in monthly helpdesk ticket volumes.Įmployees working from home have required more support because of connectivity issues, virtual private network (VPN) problems and a decline in user training sessions.Īccording to DeepCoding’s analysis, the cost of a support ticket has risen from $20.44 to $26.51. You can either use soil or hydro as a medium. It would be best to grow this strain indoors. This marijuana can be grown both indoors and outdoors. If the high starts to fade, it will lead you into a couch-lock. It includes leaving a feeling of dry eyes and dry mouth. You have to be cautious with this weed’s side effect. It will give some medicinal capabilities for opening the airways. It has a smooth menthol-like smoke, which can go down to the lungs when smoked. This would also alleviate mild to moderate cases of depression. This weed is perfect for curing chronic pain and fatigue. It will give its users energy and motivation. This strain will make your eyes red and droopy. It has a minty taste with a combination of deliciously smooth earthy spice. If you’re looking for a strain with a minty taste, this weed is suitable for you. It will start working after one or two puffs. This cannabis has both recreational and medicinal use that is good for evening and daytime. Growing Information No available information. Its dominant terpenes are caryophyllene, myrcene, and limonene. Its lineage stems from crossing Orange Valley OG with The Cube. However, it also has a high amount of CBD, with averages falling between zero and 5. The size of it is somewhat similar to a big cigar. Meltdown THC levels usually fall around 29, making this a high-THC strain. This strain is from a cross between Matanuska Tundra and Grey Mist. Matanuska Mint is a balanced hybrid with 50% indica and 50% sativa.
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